8ifb Privacy Policy

1. Introduction and Applicability

8ifb ("we", "our", "platform") is an online betting and casino platform operated for users in Bangladesh. This privacy policy ("policy") explains how we collect, store, process, and protect your personal information.

This policy applies to 8ifb's website (https://8ifb.cam), its mobile version, and all related services. By using our platform and registering an account, you are considered to have given your consent to this privacy policy.

If you disagree with any part of this policy, please refrain from using our platform. For any questions, contact our support team.

2. What Information We Collect

8ifb collects only the information necessary for the safe and effective operation of the platform. The types of information we collect are described in detail below:

a) Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number or passport number
• Address (current and permanent)

b) Contact Information

• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)

c) Financial Information

• Mobile banking account number (bKash, Nagad, Rocket, Upay)
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal records

d) Gaming Activity Information

• Bet history and play patterns
• Win and loss records
• Time spent on the platform
• Preferred game categories

e) Technical Information

• IP address and device identifiers
• Browser type and operating system
• Login time and date
• Cookies and session data

3. Purpose of Using Information

We use the collected information for the following legitimate purposes:

• Account Management: To complete registration, verification, and login processes.
• Identity Verification: To prevent fraud and confirm age of 21 and above.
• Financial Transactions: To safely complete deposit and withdrawal processes.
• Customer Support: To provide assistance in resolving issues and settling complaints.
• Promotional Communications: To inform you about bonus offers and important updates (subject to your consent).
• Security Monitoring: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor problematic gaming behaviour and provide necessary support.
• Platform Development: To improve the user experience and add new features.
• Legal Obligations: To comply with applicable laws and regulations.

4. Information Storage and Security

8ifb follows industry-standard security measures to protect your information. The key features of our security framework are outlined below:

SSL Encryption

Every data transfer on our platform is secured through SSL/TLS encryption technology. As a result, all information exchanged between your browser and our servers remains unreadable to third parties.

Database Security

Your stored information is kept in encrypted databases. Direct access to the database is restricted to authorised personnel only and a log is recorded for every access.

Access Control

8ifb staff can only access the information necessary to carry out their responsibilities. All staff are required to sign strict confidentiality agreements.

Regular Security Reviews

Our security measures are regularly reviewed and kept up to date. Any identified security vulnerability is addressed immediately.

5. Sharing Information with Third Parties

8ifb does not sell your personal information to third parties. However, we may share information in the following limited circumstances:

Service Providers

We work with trusted partners for payment processing, fraud prevention, and technical services. Information is shared with these partners only for specific services and they are also bound by strict confidentiality agreements.

• bKash, Nagad, Rocket, Upay — for payment verification
• Banking institutions — for processing bank transfers
• Identity verification services — to complete KYC

Legal Obligations

We may be required to provide necessary information in response to a court order, legal process, or a valid request from a government authority. In such cases, we will make every effort within the law to protect your privacy.

Emergency Security

If there is a risk of fraud, a cyber attack, or harm to another person, necessary information may be provided to the relevant authorities.

6. Cookies and Tracking Technologies

We use cookies for the smooth operation of our platform. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure account security. Disabling these may cause the platform to not function properly.
• Functional Cookies: To remember your preferences (language, game history) and provide a personalised experience.
• Analytical Cookies: To understand platform usage patterns, which helps us improve our services. These cookies do not reveal personal identity.
• Security Cookies: Used to detect fraud and unauthorised access.

Cookie Controls

Cookies can be managed from your browser settings. However, please note that disabling essential cookies may cause some features of the platform to stop working.

7. Your Rights

As a registered user of 8ifb, you have the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: If there is any error in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, however we may be required to retain some information due to legal obligations.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request a copy of your information in a common format.
• Right to Opt Out of Promotional Communications: You can opt out of marketing communications at any time.

To exercise any of the above rights, contact our support team. We are committed to responding to your request within 30 working days.

8. Protection of Minors

8ifb provides services only to individuals aged 21 or above. We do not intentionally collect any information from minors.

During the registration process, we verify date of birth and, where necessary, identity documents to confirm age. If any user creates an account by providing a false age, their account will be suspended immediately and the associated balance may be forfeited.

9. Data Retention Period

8ifb retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction records are kept for a specified period in accordance with legal requirements.
• Dispute Resolution: Information related to an ongoing dispute is retained until the dispute is resolved.
• Legal Obligations: Certain types of information may be required to be retained for a longer period in accordance with laws or regulatory authority guidelines.

Once the retention period has ended, information is securely deleted or anonymised so that it is no longer linked to any individual.

10. Changes to the Policy

8ifb reserves the right to update this privacy policy from time to time. The following process will be followed when changes are made:

• If significant changes are made to the policy, the "Effective Date" on this page will be updated.
• For important changes, registered users may be notified by email or via a notification on the platform.
• If you continue to use the platform after changes have been made, you are considered to have accepted the updated policy.
• If you have any objection to the changes, please notify our support team before closing your account.

We always encourage you to read the latest version of the policy carefully.

11. Contact

If you have any questions, requests, or complaints regarding the Privacy Policy, please contact us: